Digital Etiquette

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Code of Conduct

Virginia Shea’s (1994) 10 Points of netiquette

1.Remember the Human

Never forget that the person reading your communication is actually a person with feelings and can get hurt.

2. Adhere to the same standards of behavior online that you follow in real life

Be ethical in your engagement and know that breaking the law is bad netiquette

3. Know where you are in cyberspace

The netiquette required will differ from domain to domain.

4. Respect other people’s time and bandwidth

Make sure you read FAQs first before asking mundane questions where the answers already exist.

5. Make yourself look good online

Check your grammar and spelling before you post

6. Share expert knowledge

Offer answers and help others where you can.

7. help keep flame wars under control

Don’t respond to flame-bait, don’t post spelling or grammar flames, and apologize if you have done so.

8. Respect other peoples’ privacy

Don’t give out people’s details, online or offline.

9. Don’t abuse your power

The more power you have, the more important it is how you use it.

10. Be forgiving of other people’s mistakes

We all were once a newb (and no we don’t mean noob- those who know little and have no will to learn any more).

(Digital citizenship Module Manuel,2015,pg 84 and 85)

Penalties that apply for failing to meet these rules

If these rules are not followed the first step would be to send the user an automatic email stating that they are breaking these rules.

The next step would be to limit their time access to the internet

If the rules are still continued to be disobeyed they would then need to attend a disciplinary hearing

If the previous step has not corrected their actions then the final step would be to take legal action against the user.

(http://15009701.weebly.com/the-chronicles-of-a-digital-citizen/10-points)

How to enforce and manage netiquette in your business

-Adjust privacy settings so that you have control over who posts on your wall, tags you in photos and via status updates

-Do not share items that may not be reflective of your organization.

-Avoid liking or retweeting a negative, controversial status update- Your actions may be perceived as providing a tacit endorsement

-Think before posting on social media

-Do not pitch an idea product or job opportunity on someone’s public wall or profile.

-Do not tag co-workers without their permission

-Do not speak ill of others or publicity deride competitions

(Scott Steinberg, Thursday, June 26, 2014)